General Discussion

General DiscussionTwo matches is not true sight parsed after 1 day, while I can downloa...

Two matches is not true sight parsed after 1 day, while I can download the replay in General Discussion
Dark Blue

    Hi support team,

    I played 4 games last night and found two matches are not parsed after a sleep.

    The match id is 4499521590 and 4499057559. I checked the match and dotabuff saying "waiting for replay".

    I can download the missing matches replay in Dota2 client without any issue. So it looks like it's dotabuff failed to download the replay. Please have a look as this is not very acceptable. Please have an investigation, thanks.

    PS: I have sent an email to support@dotabuff.com, but I didn't get any response, so I tried to post here. If it's duplicated, please reply my email and close/delete this post. Thanks