The way I understood this is, let's say you are Crusader 4 on your main role, which judging by your top heroes, is probably core.
Now let's say you are actually much better as a core player than a support player, so if you queue with roles, and you get the support role, the matchmaking considers you a Crusader 1 or 2 maybe, which is lower than your rank, rather than your true rank.
Why is this? The game says this way it can account for you being better with cores or something. However, this should have no impact on your MMR. Meaning that you won't really become Crusader 2 or that your MMR will drop. At least this is what I think is happening.
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Which mmr is raised core or support or both